Refund & Exchange Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@modestooutdoor.org.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@modestooutdoor.org and drop your item at: FSB (see below).

Return Delivery

To return/exchange your product, you should deliver your product along with a copy of your receipt to:

Fun Sport Bikes (FSB)
1533 Oakdale Road
Modesto, CA 95355

Please do not ship your items to any other address.

Exchanges/Refunds can take 3-5 days after being delivered  back to FSB.

Need help?

Contact us at admin@modestooutdoor.org for questions related to refunds and returns.